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NAMED ACCOUNTABLE GP FOR ALL PATIENTS

All our patients have a named GP, if you would like to know the name of your GP please ask at reception.  Of course you may still see a GP of your choice. 

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Statham Grove Surgery

Mission Statement

"We aim to provide efficient, comprehensive and accessible health care to our local community and to help patients to achieve the best state of health possible.  We will work towards this as a team, respecting the needs and beliefs of patients and staff without discrimination, in a supportive and friendly environment.  We will encourage everyone to feel a sense of responsibility for our aims by valuing their opinions and contributions.  We will promote job satisfaction and personal development for each member of the practice, and value our wider roles in training, research and health service policy.  We undertake to view ourselves objectively and to learn from our experience."


Statement of intent regarding patient online appointments, repeat prescriptions and access to electronic records


IMPORTANT -To All Patients – Please Note

From 01.10.17

The Surgery Doors and Telephone

Will be open:

08.00am – 6.30pm Monday to Friday

(Closed Wednesday lunchtimes 1.00-2.00pm for meetings and staff training)

For all Regular Reception Enquiries and appointment booking

 

Helpful notes when trying to access our services:

Test Results – please call after 10.00am as the phones will be less busy after this time

Urgent appointments – from 01.10.17 you will be able to phone or come to the surgery from 8.00am in the morning to book for an urgent appointment.

New Registrations – Please bring back your completed forms between 10.00am and 5.00pm as the process can take some time. Please note we will be unable to register you if there is only one member of staff at the desk and you may be asked to come back at another time if this is the case. – please feel free to phone to arrange a time to come for this purpose

  • Repeat prescriptions Please allow 48 hours for processing
  • Please do not phone for repeat prescriptions

Registering for online access

Please select the box below "Appointments" and follow the instructions.

 

Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter
 
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